technical and service
Technical Advantages: professional team, excellent suppliers, rapid response of large-scale customization
product service:
1.Possess capability of customized development, strategic application and system integration of li-ion battery system to provide comprehensive product solutions for end users.
2.Supply matched technical support, product upgrade and service during the whole life of Li-ion battery.
After-sale Service:
1.Configure a specific after-sale inspection team to regularly check the online battery running status and handle the abnormal matters, including but not limited to sampling confirmation, trouble shooting and fault debugging.
2.Regularly conduct technical training and service exchange for the operation and maintenance personnel of the end user and all service outlets.
3.Connect with the customer's after-sale department, regularly sort and feedback the defects to the factory after handling the complaints and confirming the solution.